The workspace is probably one of these most powerful features Sharepoint has to offer as far as collaboration is concerned, but not many people are aware of it or even know how to use it. This is not a new feature as it came from the previous version of Sharepoint 2003, but a lot of instability issues have been resolved.
Workspaces rely heavily on two main aspects of Sharepoint to function properly:
- Profiles and MySite - The workspaces get created under a users "My Site" site collection by default and therefore the profiles need to be configured before workspaces can be used.
- Office 2007 - Workspaces can be created on the fly from applications like "Word" , "Excel" , "PowerPoint" and "Outlook" assuming that you are using Office 2007.
A workspace is a temporary or permanent area where people can meet and collaborate on documentation and discuss agenda's, objectives and many other things. Let's for a moment assume that a user is creating a document in "Word 2007" and then realises that they need input and assistance from other people to complete the document. The document is not finished, so therefore it becomes quite difficult to decide where to put it on Sharepoint. The solution is to publish the document directly from "Word 2007" into a temporary workspace limited only to those people invited. The document is then completed in the workspace through collaboration with other users and then the document is posted to a final location in the Sharepoint hierarchy. At this point the workspace can be deleted as it is not required anymore.
A more practical example of how a workspace can improve our day to day lives is by looking at it from an "Outlook 2007" perspective in regards to how we schedule meetings. In the rest of this blog I will explain how to create a meeting workspace using "Outlook 2007".
Before we start taking a look at how "Outlook" uses workspaces, let me start by explaining the business problem that it solves and most likely how we work every day. What do we do when we want to schedule a meeting with certain individuals to discuss a particular document?
- We open Outlook and then navigate to the calendar.
- We then highlight the date and time in the calendar, right click and select "New Appointment".
- We attach the document to the appointment
- We invite various people to the meeting by selecting them from the global address list
- We complete all the additional fields and then we click "Send"
This particular way of working creates a number of problems that we have just come to accept as normal:
- Users invited to the meeting either receive the email or they do not. If they do receive it, there is no guarantee that it will actually update their calendar upon receiving the email. Many users use this as an excuse to not attend the meeting.
- Many users have a limit to the size of the email attachments that they can receive. There is no guarantee that the email will actually reach the intended recipients.
- Many different copy's of the attached document is sent to the invited recipients. If each person modifies the document and sends it back to the sender, how do you consolidate the changes. Assuming people even know about "Track Changes" in MS Word.
- Quite often many discussions take place via email concerning the document. How do you associate this information with the document on a permanent basis without having to alter the document to include these discussions.
Let's take a look how Workspaces in Sharepoint can give us an alternative way of working and then I will list the advantages.
The initial process of scheduling an meeting in Outlook stay's almost the same. We navigate to the calendar and select "New" meeting.
The major difference comes in the fact the we will not attach the document to the email, but instead we will create a workspace in Sharepoint directly from outlook. This is done by selecting the button on the ribbon called "Meeting Workspace". This action will open up a tool pane on the right hand side of the calendar item that will allow us to configure the settings for the workspace. The settings include the following options:
- Location - the workspace gets created under the users "My Site" by default, but can also be created under any Sharepoint site that the user has access too.
- Template - the templates determine what web parts and features become available in the workspace once it is created.
Once these options have been configured, select the "Create" button to create the workspace in Sharepoint. The rest of the configuration options on the calendar item stays the same as usual. These options would include inviting the attendees to the meeting.
Once the calendar item and the workspace have been created the invite is sent via email by selecting the "Send" button.
The major difference in this email is that the document is not attached to the email, but rather a hyperlink is inserted in the document that allows the recipient to navigate to the meeting workspace when the time of the meeting arrives.
It is typically a good idea for the initiator of the meeting to navigates to the workspace and prepare it for the meeting. This would depend on the template chose during the creation of the workspace but typically would include the following items:
- Objectives - the objectives about meeting about the document
- Attendees - this is the list of people that have been invited to the meeting via Outlook. More users can be added on an ad-hoc basis.
- Agenda - the list of items that need to be discussed concerning the document.
- Document Library - this is where all the documentation needs to be uploaded for sharing and discussion.
Now that we know how to create a Workspace using MS Office, lets take a look at the advantages.
- People can now have meetings on-line without having to travel to a fixed location to have a meeting. This would be more conducive if combined with other technology's like "Office Communication Server" for audio and video.
- A single copy of the document is edited by all people involved in the meeting avoiding the need for consolidation of multiple documents afterwards.
- All discussions concerning the document is stored as meta data in the workspace and therefore linked to the document without having to alter the document itself.
- The email send out via Outlook only contains a link to the workspace therefore bypassing any restrictions based on attachment size.
- The workspace is secure as only the people invited to the meeting can attend the workspace.
I hope this blog has convinced you that their are alternative ways of working that are a lot more productive than the way we have been working up to now.
Related Blogs:
The importance of Outlook 2007 as a user interface into Sharepoint
Office 2007 Service Pack 1 released
Microsoft Outlook 2007: A Productivity Tool?
The purpose behind "My Site" in Sharepoint